Privacy policy

Last updated: July 16, 2026

This website, rollermark.com, is operated by Piar OÜ, Sära tee 1, 75312 Peetri, Estonia (“we”, “us”). We are the data controller for the personal data described below. You can reach us at order@rollermark.com or +372 644 3012.

What we collect and why

• Order data. When you buy, checkout is processed by Shopify. We receive your name, email, shipping address and the items ordered so we can produce and ship your order. Payment card details go to the payment processor only — we never see or store them.
• Your designs. Cliché designs you create in the configurator — including any logo files you upload — are stored on our infrastructure so we can manufacture your cliché and send you a production proof. Designs added to the cart are stored even if you don’t complete the purchase; we use them to understand what customers want to make.
• Emails. If you subscribe to launch news, we store your email with our email provider (Resend) until you unsubscribe. Transactional emails (order proofs) are sent to the email from your order.
• Technical data. Our hosting provider (Vercel) processes IP addresses and request logs to serve and secure the site. We use your country (derived from IP) to show prices in your currency. We do not run advertising trackers and set no marketing cookies.

Legal bases

Performance of a contract (producing and shipping your order), legitimate interest (site security, understanding product demand from saved designs), and consent (newsletter — withdrawable at any time via the unsubscribe link).

Who processes data for us

Shopify (checkout and orders), Vercel (hosting and file storage), Neon (database), Resend (email). Each acts as a processor under contract; some are located outside the EEA, in which case transfers rely on standard contractual clauses.

Retention

Order data is kept as long as required by Estonian accounting law (7 years). Designs and uploaded logos are kept while your order is active so we can remake replacement clichés; ask us and we delete them. Newsletter data is kept until you unsubscribe.

Your rights

Under the GDPR you may request access, correction, deletion, restriction, portability, or object to processing — email order@rollermark.com. You may also complain to the Estonian Data Protection Inspectorate (aki.ee) or your local supervisory authority.